Student Professional Development Guidelines

Attendance and Documentation of Time

The following are a list of guidelines that all students must commit to and follow during their enrollment at Rudy & Kelly Academy, A Paul Mitchell Partner School. The guidelines were established to assist in creating a safe, focused and enjoyable learning experience.

  1. The school records attendance in clock hours and gives appropriately earned attendance credit for all hours attended and does not add or deduct attendance hours as a penalty. Attendance is calculated using an attendance tracking app called CourseKey. It is the responsibility of the student to record his/her hours by checking in and out through the app. If a student fails to clock in or out for their schedule, the student will not receive hours.
  2. The school is open from 9:30 a.m. to 5:00 p.m. for day students and 5:00 to 10:00 p.m. for night students.
  3. All courses require continuous attendance.
  4. The prescribed attendance schedule must be maintained each week.
  5. Full-time day students attend school Monday through Friday. Night students attend school Monday through Thursday.
  6. Students must be on time as tardiness inhibits the learning process. Students who are late for theory, cutting, coloring, perming, or special class may not enter the classroom without an excuse note from the Future Professional Advisor or another instructor. They may “clock in” and will be assigned special projects or assignments pertaining to their course of study. Students are never excused from mandatory theory class to work in the clinic.
  7. If the student must attend additional program hours beyond the allowed 20% absent hours in order to complete academic graduation requirements, the student will be charged an additional $10.00 for each hour scheduled needed to complete the program. Extra Institutional Charges will be billed to the students account once the student reaches the combined total of the scheduled program hours and 20% absent hours. Please note that students may not be eligible for additional federal financial assistance to pay the cost for these additional clock hours of instruction and may need to make other arrangements for paying these additional costs. The student may use the allowed absent hours for vacation, appointments, illness, etc.
    Please note that if a student misses more than 14 consecutive calendar days, the student will be terminated from the program.
  8. Students attend Core the first 6 weeks (210 clock hours) of enrollment. During this time the student must maintain a monthly attendance of 85%. If at the conclusion of the month, the student’s progress report is not 85% attendance, the student may be dropped from the program and asked to re-enroll in the next class start date.
  9. Students who are late or cannot attend school must contact the school and talk to the Service Desk Coordinator immediately. Day students must call in prior to 9:30 a.m. Night students must call in prior to 5:00 p.m.
  10. Students must request time off from school from the Education Leader or Future Professional Advisor.
  11. Students are required to be in attendance a minimum of: 7 hours per day, 35 hours per week for the full-time schedule and 5 hours per day, 20 hours per week for the part-time schedule. Holidays such as Memorial Day, Labor Day, and Thanksgiving Day will be set according to the calendar each year.
  12. Lunches and breaks are scheduled for all students. All full-time students are required to take a 30-minute lunch break. Students should communicate with their Learning Leader if they have not had lunch by 1:30 p.m. Part-time students will take a 15-minute break as scheduled by school administration.

Professional Image

All Future Professionals must adhere to the following professional dress code while in attendance:

  1. Future Professionals may wear black or gray in any combination.
  2. Phase Two Future Professionals may wear black, gray, or white in any combination.
  3. A minimal print in clothing is acceptable if it is a black and white print.
  4. Clothing should be professional and clean.
  5. Shoes should be black, professional, practical, and comfortable.
  6. Hair should be styled prior to arriving at the school.
  7. Any cosmetics should be applied prior to arriving at the school.
  8. The following is a list of acceptable dress:
    1. Jeans or clothing made of jean material if they are black or gray in color. Any rips or tears must fall below the fingertips, when standing up.
    2. Sleeveless tops.
    3. Sweatshirts, printed T-shirts, hooded sweatshirts and/or jackets with the Paul Mitchell logo or the school logo may be worn.
    4. Stylish hats, scarves, and stylish head wraps.
    5. Shorts and/or skirts that fall below the fingertips.
  9. Tights or leggings should be worn with skirts or dresses that fall above the knees for all Future Professionals.
  10. Name tag — as provided by the school. All Future Professionals are required to wear a name tag while in attendance.

The following is a list of unacceptable dress for all Future Professionals in attendance:

  1. Gym workout shoes, foot thongs, Crocs or beach sandals.
  2. Tank tops, spaghetti string tops, or belly shirts.
  3. Sweatpants.
  4. Sweatshirts, hooded sweatshirts, jackets and printed T-shirts other than those with the Paul Mitchell logo or the school logo.
  5. Shorts and/or skirts that fall above fingertips, when standing up.
  6. Baseball hats, visors, bandanas, caps, or beanies.
  7. Spandex or biking shorts.
  8. Headphones, headgear, and/or earphones are not permitted in the classroom or the clinic classroom.
  9. Sunglasses.

Future Professionals who fail to comply with the Future Professional dress code may be coached and may receive an advisory.

Sanitation and Professional Services

  1. Students must keep workstations and classroom areas clean, sanitary, and clutter free at all times.
  2. Students must clean their stations, including the floor, after each service.
  3. Hair must be swept up immediately after a service is completed, before blow drying.
  4. Workstations must be cleaned at the end of the day, prior to clocking out for the day.
  5. Students may have their hair or other services done upon approval. Students must complete the following prior to starting the service:
    1. Seek permission and approval from Future Professional Advisor according to criteria below:
      • Be maintaining Satisfactory Academic Progress.
      • Be current in practical skill performances, theory attendance and tests.
    2.  Be scheduled off the service book by the Service Desk Coordinator
    3. Pay for all services.

      Personal services must be rescheduled when the student is scheduled to take a guest. Students must re-schedule their personal service and complete the service appointment assigned to them. Personal services are considered rewards and scheduled for students who are up to date with all projects, tests and practical skill performances. School assignments and successful learning are the priority.

Communication Guidelines and Professional Conduct

  1. Visitors are allowed in the reception area only. Visitors are not allowed in the classrooms, student lounge, or clinic floor area.
  2. Only emergency calls are permitted on the business phone. Our telephone is for business purposes only. It is a vital link in our ability to conduct business. Emergency calls will be handled with extreme importance and the student will be called to the phone.
  3. Students are not permitted to have cellular phones in the classroom or on the clinic floor, unless they are being utilized for educational purposes in a classroom environment. They should be used on personal time only.
  4. Students may not visit with another student who is servicing a guest.
  5. Students may not gather around the reception desk, the reception area, or the offices.
  6. Food and drinks are allowed only in the break room.
  7. Smoking is not permitted on or near school grounds.
  8. Stealing or taking school property or another’s personal property is unacceptable.

Learning Participation Guidelines

  1. Peer teaching and tutoring are encouraged. Taking credit for another’s work or cheating during exams is unacceptable.
  2. Students will be expected to maintain an average of 75% on all theory tests and assignments.
  3. Students must take all service appointments assigned to them. This includes last-minute walk-ins.
  4. Students may not be released from required theory class to take a client.
  5. Only service desk personnel may schedule or change client service appointments.
  6. All services must be checked and the service ticket initialed by a Learning Leader.
  7. Students are expected to be continuously working on school-related projects, assignments, reading, or test preparation during school hours.
  8. Students will receive clock hours during the times they fully participate in their learning experience.
  9. When students are not scheduled with service appointments or are not scheduled to attend theory or a specialty class, they may focus on the following:
    1. Completion of practical skill performances using doll heads
    2. Completion of theory review worksheets
    3. Listening to or reading school resource center materials, including educational videos, audiotapes, and books
  10. Students must comply with school personnel and instructor’s assignments and requests as required by the curriculum and student guidelines and rules.
  11. Students may not perform hair, skin, or nail services outside of school unless authorized to do so by school administration. Conducting unauthorized hair, skin, or nail services outside of school will be reported to the state board and may result in your inability to receive a professional license.
  12. Students are responsible for their own equipment and may use a station drawer only while working at that station. All equipment, tools, and personal items must be secured in their assigned locker. Rudy & Kelly Academy, A Paul Mitchell Partner School is not responsible for any lost or stolen articles.
  13. Parking is allowed in assigned parking areas only or cars may be towed at the owner’s expense.
  14. Lockers will be assigned during orientation. Deposit cost for lockers and any assigned reading materials will be given upon registration as costs may vary from time to time. Assigned lockers may not be traded or changed unless approved by school administration. See Locker Policy.
  15. If a student fails to pass the Core written and/or practical exam on their second attempt, they may be asked to withdraw from the program and re-start in the next class start date.
  16. Theory: Students will not be allowed in Theory once the doors are closed without a pass. The student will not receive theory credit during this time. If a student chooses to leave Theory class for any reason he/she will not be allowed to return to Theory without a pass. If there’s a transition period during Theory, a student will be allowed to enter to receive credit for the remaining scheduled time in Theory.

Our Responsibility To You

  • To offer each student training opportunities with a team dedicated towards an educational experience that will challenging and ultimately profitable.
  • To offer a training facility that will be kept clean, safe, and environmentally sound.
  • To offer immediate assistance in any area we feel your training may be below our expected standards. Communication skills will be taught as well as experienced. We will be available to help student achieve their goals.

Students Responsibilities

  • To be on time for all classes.
  • To come to class alert and ready for instructions.
  • To follow instructions and to work in a safe and responsible manner.
  • To dress in proper attire required by Rudy & Kelly Academy.
  • To follow rules, conduct yourself in a professional manner, and speak and act in a respectful manner to others.
  • To smile and bring a positive attitude to class daily.

Students Responsibilities

  • Be on time.
  • When assigned to the clinic begin with a positive attitude.
  • Set up your station in a neat and orderly manner.
  • Prior to receiving a guest, be certain your styling chair and station are clean and free of any chemical material that might stain your guest’s clothing.
  • When assigned to a guest, greet them with a smile and always introduce yourself by name and refer to them by their name while escorting them to your assigned station.
  • Always communicate with every guest to be certain you understand the service they wish to have performed and always ask or talk with the instructor for assistance in making the proper evaluation. Prior to shampooing a guest, make certain the shampoo basin and chair are free from any chemical that might stain or damage guest’s clothing.
  • If placing a guest under a dryer, always check the temperature and inform them that the temperature may be adjusted and you will be happy to do so at any time. After placing the guest under the dryer, offer to acquire a magazine or drink if they so desire.
  • Remember to always SMILE! Be courteous and say the magic words PLEASE and THANK YOU. Always be aware that this is a learning experience and you will only become competent with practice. Patience, persistence, and performance will be keys that will always lead you to success on your guests in the clinic and afterwards in a professional salon.